Privacy Policy  

At Accountix we are committed to protecting your privacy as an online visitor to our website.  

Who we are 

Our website address is: https://www.accountix.com.au. This website is run by Accountix Pty Ltd as trustee for the Holbeck Trading Trust trading as Accountix. 

Personal Identification Information 

We may collect personal identification information from users in a variety of ways, including but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features and resources we make available on our site. Users may, however, visit our site anonymously. We will collect personal identifications information from Users only if they voluntary submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. 

Non-Personal Identification Information 

We may collect non-personal identification about users whenever they interact with our site. Non-personal information may include the browser name, the type of computer or technical information about Users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information 

How we use Collected Information 

Accountix may collect and use information Users personal information for the following purposes: 

  • To improve customer service, information you provide helps us respond to you customer service requests and support needs more efficiently.  
  • To improve our site. We may use feedback you provide to improve our products and services. 
  • To run a promotion, contest, survey or other site feature. To send users information they agreed to receiving about topics we think will be of interest to them. 
  • To send periodic emails 
  • We may use the email address to respond to their inquiries, questions, and / or other requests.  

Comments 

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. 

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. 

Media 

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. 

Cookies 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. 

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. 

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. 

Embedded content from other websites 

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. 

Please be aware that we are not responsible for the privacy practices of such other websites. This privacy policy applies solely to information collected by this website 

How long we retain your data 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. 

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. 

What rights you have over your data 

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. 

Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us.  

Storage and Security of Your Information 

Visitor comments may be checked through an automated spam detection service.  

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information username, password, transaction information and data stored on our site.  

To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your personal data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections. We periodically update our security measures in light of current technologies. 

In the event there is a breach of our security, and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law. 

Disclosure of your information 

We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as law, regulation, court order or subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also we may use your Personal data to protect the rights, property or safety of Accountix.com.au, our customers or third parties. 

If there is a change is control in our business (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith where required by any of the above circumstances. 

Which forms collect personal data? 

Our “Get a fee estimate”, “Let us fix this”, “Keep up to date with our latest blog posts”, “Additional details form” and Contact Us” forms currently collect personal data to enable us to reply to your personal query. 

What personal data do we collect and why? 

When visitors or users submit a form, we capture the IP Address for spam protection. We also capture the email address and might capture other personal data included in the Form fields. 

How long we retain your data 

When visitors or users submit a form we retain the data indefinitely or until you request to be removed from our data base. 

Third Parties 

We do not and will not sell or deal in Personal Data or any customer information to third parties. 

We use Google reCAPTCHA for spam protection. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en 

We use Akismet Spam for spam protection. Their privacy policy can be found here : https://automattic.com/privacy/  https://akismet.com/privacy/  

We use ActiveCampaign for forms, to manage our subscribers, email tracking and website tracking. Their privacy policy can be found here : https://www.activecampaign.com/privacy-policy/. 

We use Google Analytics to track usage of our site. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en 

We use Facebook Business Tools for tracking usage on our website and to target advertising. Their privacy policy can be found here: https://www.facebook.com/about/privacy  

We use Calendly for booking appointments. Their privacy policy can be found here https://calendly.com/privacy  

We use Forminator Forms to create forms on our website. Their privacy policy can be found here https://wpmudev.com/docs/privacy/ 

Change in Privacy Policy 

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon posting of the modifications on this website. Please return periodically to review our privacy policy 

Contact Us 

If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at https://www.accountix.com.au/contact-us/ and we will respond within 48 hours. 

 

Published 17th September 2021